Privacy and Security

a) Is it safe to shop on the Arousers website?

Yes. We are a member of IMRG, the leading industry body for global e-tailing, promoting the highest possible industry standards and best practices ensuring honest and truthful transactions.

We use industry-standard 128-bit Secure Sockets Layer (SSL) technology to allow for the encryption of sensitive information such as your name, address and other sensitive information like your credit card details. This technology includes the following features:

• Authentication - this assures your browser that your data is being sent to the correct computer server, and that the server is secure.
• Encryption - this encodes the data, so that it cannot be read by anyone other than the secure server.
• Data Integrity - this checks the data being transferred to ensure it has not been altered.

b) Is it safe to use a communal or public computer to order from Arousers?

Yes, but you should clear your “cookies and cached memory” before and after using our site to ensure that no-one can get your details. This is because some Internet browsers (the programmes you use to surf the internet) can store certain information, which should be deleted to ensure they can’t be used by anyone else.
If using Internet Explorer to browse our site, go to the Tools menu, then Internet Options. Click on the General tab. Click on the Delete button under Browsing History. On the next screen, click on Delete all. This can take a minute or two.
If using Firefox, go to the Tools menu, then click on Clear Recent History. Ensure that the “Time range to clear” is set to Everything.
You should then restart your browser, and you are then ready to place your order. Please note this will delete any saved passwords as well as any sites that you are already logged into. You can log back in when you restart the browser.

c) Is my privacy protected on your site?

Yes. We know how important discretion is and so we make sure that your privacy is never compromised. But we do collect certain anonymous data to enable us to make our site work as well as possible for you. Anonymous usage information is collected from the Arousers website. We may use cookies to help us collect information (small text files that sit on your machine and tell us that you visited this website). This does not in any way affect your personal privacy and does not identify you on the web. Anonymous information is data collected by our web servers to provide us with general statistical data each time a web page is loaded. We use this statistical data to continually assess and improve the website for our users.

Affiliate tracking is used to ensure Arousers’ affiliates earn commission on sales they bring to the website. This tracking also does not affect your personal privacy and does not identify you to either Warner Leisure Hotels or our affiliates.
Arousers has relationships with carefully selected and monitored suppliers to assist in the delivery of a high quality website. Some of these suppliers may also set cookies during your visit in order to meet contractual obligations with Arousers.
The information these cookies collect is anonymous and not personally identifiable. It does not store any personal details relating to you or your credit cards. Unfortunately, if you do not wish to receive cookies you will not be able to use this website. We also use JavaScript to speed up your online shopping experience. If you disable either cookies or JavaScript, you will not be able to use this site.